Essential Outsourcing tips for better decision making.

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Are you a business owner or manager and you are considering outsourcing part of your business processes? You might be wondering that there are some huge risks involved - let’s face it, the first thing

Why should you partner up with a Call Centre?

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The New Year is considered by many people as an opportunity for a fresh start. The new year can actually be a chance to grow your company even more. While you’re planning how to reach new objectives for the next year, why

Maintaining employee retention through employee satisfaction.

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It's every manager's nightmare that one of your best employees walks out of the blue: You're presented with several challenges to tackle on top of your daily responsibilities. That's why every company should give priority

Empowering your front line!

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Employees are often the company’s biggest asset especially since they are most often the front-liners of your product and service offering. Here are some tips on how companies can empower the front-line: Give Employees a

Outsourcing: Your Solution to Employee Retention

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We must all agree that the way the world works has changed and this is mainly because with modern technologies being introduced, achieving efficiencies and remaining competitive has become more important than ever before. Here

We speak your customer’s language, whatever that might be!

Your Customer Service Outsourcing Partner

Outsourcing to Centrecom, you will benefit from the different languages spoken by our agents, allowing your company to expand internationally and welcome foreign customers. Centrecom eliminates the language barrier that may have previously prevented you from entering the foreign market, giving you the assurance of a high-quality driven customer service offering.